Customers using Three, Vodafone or O2 mobile phone services will see their bills rise later this year.
Just one day after EE announced its plans to up its prices, the three mobile giants have confirmed customer’s monthly bills will be going up in line with inflation.
Customers with O2 will see their bills rise by 4 per cent from April, which is based on the latest retail prices index reading of inflation for January. Meanwhile, Vodafone will use March’s RPI figure for their April price rise, and Three’s precise plans remain unclear.
Price hikes: Customers using Vodafone, Three or O2 mobile phone services will see their bills rise later this year
To justify their mid-contract price hikes, telecoms firms claim costs should rise in line with inflation.
RPI is a measure of inflation which is published by the Office for National Statistics every months and charts the shifts in the cost of a selection of retail goods and services compared with the same month a year ago.
This week, the ONS reported that RPI fell from 4.1 per cent in December to 4 per cent in January.
Three was vague on which month’s RPI it was set to use.
A spokesperson for Three said: ‘Like many other mobile operators, our pay monthly plans are subject to an annual price increase in line with the RPI rate of inflation published by the ONS. This year, our customers will see an increase in line with our terms and conditions.
‘We know price increases are frustrating but we are committed to giving customers the best experience possible by offering benefits such as roaming in 71 worldwide destinations at no extra cost, streaming the latest TV shows and music without eating into data, 4G at no extra cost, plus access to weekly rewards and free stuff through our Wuntu app.’
Meanwhile, a Vodafone spokesperson said: ‘All new pay-monthly contracts taken out on or after 5 May 2016 have an annual price adjustment in line with the RPI.
‘For consumer contracts, we use the RPI figure published by the Office for National Statistics in March and apply the change in April each year from 2017.’
Customers with O2 are reported to be in line for a 4 per cent rise ‘in line with the RPI rate published on 13th February 2018.’
O2 customers will be contacted about the hikes from 19 February and the changes will take affect from April.
Bill hike: Customers with O2 will see their bills rise by 4 per cent from April
On Wednesday, EE announced that millions of its customers will be lumbered with a 4.1 per cent increase – presumably based on December RPI – to their mobile bills from next month.
The exact increase will depend on the amount the customer is paying monthly but someone paying £30 a month, for example, can expect to see a £15 per year increase, while for someone paying £40 a month their bill will rise by £20 annually.
Customers with a pay monthly mobile or mobile broadband contract who joined EE or upgraded after 26 March 2014 will be affected.
Customers unhappy with the rise will not be able to leave without paying a penalty charge if they are still in the minimum term of their contract. But, in some cases, customers will be able to upgrade their handset early.
Price hike: On Wednesday, EE announced that millions of its customers will be lumbered with a 4.1 per cent increase to their mobile bills